How does it work?
How does it work?

The aim of online counseling is to provide you with support in the same way as attending a physical meeting. Through Skype you will be able to interact with the HS Counselor in much the same way as when attending a meeting in the office. Instead of arriving for an appointment, you simply call or message the HS Counselor from a personal place of comfort.

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Who is this useful for?
Who is this useful for?

Online counseling is convenient for students that have difficulty meeting in person either through mobility problems, privacy concerns, or a busy schedule. Common challenges such as sadness, worry, stress, anger, bullying, relationships and sexual concerns can all be worked with through online counseling. Online counseling is not appropriate where a person's life may be in danger through suicide or severe and enduring presentations that require outside referrals.

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What will you need?
What will you need?

You will need Internet broadband and a computer with camera and audio capabilities. Smart phones and tablets can also be used. The quality of the call will depend on the device and the speed of your Internet connection. Skype is a free software application, which you can download on your laptop, tablet and/or smartphone. You will also need to secure a private space where you will not be disturbed for the duration of the meeting.

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Advantages
Advantages

Convenient. Easy access, fast and flexible. You can do it when you want and where you want. Particularly beneficial for those who have a busy schedule. With online counselling, you can re-read the messages and think it over time, allowing for new insights to occur. Enables the possibility for a greater sense of anonymity. For those who are uncomfortable with face-to-face counseling, online counseling can be a good introduction to the experience.

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Limitations
Limitations

Non-verbal, body language communication cues can be missed in online counselling. Therefore, the HS Counselor may not be able to read your emotions and feelings or tone of voice. Clarification may be requested for this. If you are slow to type or do not have sufficient technology for this service. Technical difficulties can cause delays. Skype is not HIPPA-compliant.

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